Reputation Management

The #1 Reputation Management Platform for Healthcare

Automate review requests, improve your Google rankings, and build trust with a platform built exclusively for doctors, surgeons, and medical clinics.

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Why?

More 5-Star Reviews = More Appointments

You deliver excellent care. We make sure your reputation reflects that. Our platform turns everyday patient visits into Google reviews for doctors, medspas, dentists and more without asking your staff to lift a finger.

Studies show that over 70% of patients won’t choose a provider with less than a 4-star rating, and higher-rated practices appear more prominently in Google search results. That means better reviews don’t just build trust, they also drive more traffic. With our system, every satisfied patient visit becomes an opportunity to earn a 5-star review, boosting both your credibility and your visibility.

2.6 x

More Website Traffic

4.9 Stars

Avg Review Rating

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Reviews Are Your First Impression

Your reputation is your most valuable asset and it must be protected. One bad review can plant doubt in a patient’s mind before they’ve even met you, and a lack of reviews can make you look unproven or forgettable. In healthcare, trust is everything, and the wrong first impression can cost you appointments, referrals, and revenue. Our healthcare reputation management system keeps you in control, turning everyday patient visits into a steady stream of authentic, 5-star reviews. We help you protect the reputation you’ve worked hard to build, maintain the trust you’ve earned, and make sure the first thing people see online reflects the quality of care you deliver.

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SEO

Patient-Safe. Reputation Ready.

Every review request is HIPAA-compliant, every workflow is secure, and every detail is designed to protect your practice while helping it grow. You don’t have to manage anything—we handle it all, so you can stay focused on care.Ask ChatGPT

3 x

Lead-to-Conversion Rate

$300

k

In leads generated monthly

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A Grpahic Of Helathcare SEO Taking Place On SEMrush. Nexamed Marketing Does Healthcare SEO.

Our Solution

Simplifying Healthcare Reputation Management in 3 Steps

Managing your online reputation isn’t just about collecting reviews, it’s about creating a seamless, patient-friendly system that builds trust and strengthens your brand over time. At NexaMed, we’ve developed a 3-step healthcare reputation management process designed specifically for doctors and clinics, powered by our healthcare reputation management software and backed by competitve industry marketing strategies.

‍Step 1: Seamless CRM Integration – We connect our system directly to your EHR or whichever platform you use to manage patient visits. Our setup is fully HIPAA-compliant, so sensitive data is always secure. This connection allows us to track every patient interaction without adding work for your staff.

‍Step 2: Intelligent Review Requests – As appointments are completed, our system automatically determines the right moment and the right tone to ask for feedback. Using our market knowledge on timing, tone of voice, and patient engagement, we send personalized review requests. This gives us the chance to catch a potentially negative review, and you the chance to address concerns before they become public.

‍Step 3: Continuous Optimization – Reputation management is not a set-it-and-forget-it process. We monitor your review activity, identify trends, and adjust messaging, timing, and targeting to maximize positive feedback and minimize negative exposure. Over time, this ongoing refinement boosts your average ratings, improves patient trust, and strengthens your position in search results when prospective patients are comparing providers.

Since implementing this system for our clients, we’ve helped healthcare providers not only increase their review volume but also improve their overall ratings, turning their online presence into one of their strongest marketing assets. With NexaMed, healthcare reputation management becomes simple, strategic, and consistently effective.

Testimonials

Hear from Our Satisfied Clients

Here is what some of our Clients have to say about their Experience of working with us.

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"Nathan and his team of experts have provided the best results ive ever seen from a marketing agency. They were extremely skilled and I could not be more happy with the results I recieved. 10/10 recommend!

Todd Smith

CEO, Evolve Health

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"Nexamed is a fantastic marketing agency. They are extremely skilled and know what they are doing in the field of medicine. I am very pleased with my results.

Dr. Houlis

NHCosmetic Surgery

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Nexamed is one of the most talented marketing agencies I have ever worked with. Their thought process for marketing high ticket services is genius and yielded great ROI. I highly recommended this agency to anyone looking to market their healthcare services.

Aaron Stoller

AJS Consulting

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"Very helpful with marketing! Has been able to expand visibility through social media and search engines. Highly recommend their services if you are business that is just starting or an established business wanting to expand their customer base further!"

Eric Palmer, MD

Mentalyze

FAQ

Frequently Asked Questions

Can't find what you're looking for? Reach out to one of our support staff and we will answer any questions you may have.

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How do you decide when to send a review request?

Timing is key. We use our market-tested knowledge of “time-to-value” (TTV) to determine when patients are most likely to respond positively—typically right after a successful appointment or treatment. The system triggers requests automatically based on your scheduling or EHR data, ensuring they’re sent at the optimal moment without adding work for your staff.

Will I be able to track reviews from multiple platforms in one place?

Yes. Our healthcare reputation management software aggregates reviews from platforms like Google, Healthgrades, Yelp, and Facebook into a single dashboard. This makes it easy to see trends, monitor new feedback in real time, and quickly respond without logging into multiple sites.

Will I have to manually send review requests to patients?

No. Once the system is integrated with your EHR or CRM, review requests are sent automatically based on completed appointments. You don’t need to manually upload lists or hit “send”—everything runs in the background, freeing your team to focus on patient care.

How quickly will I start seeing more positive reviews?

Most practices notice an increase in new reviews within the first 30 days of using our system, with significant improvements in volume and average rating typically within 60–90 days. The more patients you see, the faster your results. Over time, this momentum compounds, making your online reputation one of your most valuable patient acquisition tools.

Can you help both small clinics and large multi-location practices?

Yes. Our healthcare reputation management system is built to scale. Whether you’re a single-provider clinic or a multi-location medical group, we customize the setup, messaging, and follow-up process to fit your patient volume and operational needs. For larger organizations, we can segment feedback and reporting by location so you can see performance across the entire network or drill down into individual sites.

Do you respond to patient reviews on our behalf?

We can. Some practices prefer to handle responses internally, while others rely on us to manage the process. If you choose, our team will craft HIPAA-compliant responses that thank patients for positive feedback and professionally address negative reviews, all while protecting patient privacy and your brand reputation.

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Our Areas of Expertise

Medical Specialties
MedSpas • Cosmetic Surgery • Dermatology • Dentistry • Wellness Clinics • Concierge Medicine

Core Technologies
WordPress • Webflow • HTML/CSS/JS • HIPAA-Compliant EHRs • CRM Systems • Zapier & Make (Automation) • API Integrations

What We Deliver
Appointment-Driven Websites • Lead-Generating Funnels • Automated Follow-Up Sequences • SEO for Local Patient Acquisition • Scalable Campaigns for High-Ticket Procedures

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